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Watch Out For Fake Web Hosting Reviews
May 12th, 2010 | Posted in Web Hosting.Often you see “reviews” of web hosting services that is actually just the list of features provided by the web host’s sale page already. This information you see is not a review at all but information you can get yourself by simply going to the providers home page.
Obtain Web Hosting Reviews That Are Objective
While there are many factors you will consider in choosing your web hosting service, including price, and the available features, it is a good idea when collecting review information to really do your homework and locate actual independent reviews from live people who have had the opportunity to work with their customer service, help desk, and billing departments.
Not All Help Desk Systems Are The Same
Is their idea of a help desk passing emails back and forth or is it a ticket system where you can submit questions and watch for replies to them. Emails are commonly lost by spam filters, time, and accidents. When being passed around help desks to the technical staff many names are dropped in all of the cc’s and bcc’s.
Your Pre-Sale Questions Should Be Written Down
If the reviews you find simply aren’t covering all of the topics on which you have questions, feel free to come up with your own list of questions and contact the company or companies directly. Calling customer service may be the quickest option, but it is probably more effective to submit questions via their ticket system as you can retain this information for a later time and it provides you with a record. And you can get a good idea of the company’s response time.
All Guarantees Should be Money Back.
Most of the web hosting services that are in business today will offer a 30-day guarantee, however not every company offers a 100% guarantee that will give you your money back. Be sure to read the guarantee as well as any other contractual fine-print before you sign up for services. If you see complaints posted about the company with regard to unanswered contact to the billing department or if refunds were promised and not delivered, that’s usually a sign to move on and check out the next service instead.
Want to find out more about reseller host, then visit Nathan Oulman’s site on how to choose the best reseller dedicated hosting for your needs.
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